The cake charm · Points and Tiers
Points that feel generous and tiers worth reaching.
Set how members earn, what each tier unlocks and when points expire, all from one rules screen. Every rule is versioned, previewed against last year of bills and shown to members in plain language.
How it works
Points and Tiers, step by step.
- 01Set the earn rate
Choose points per rupee spent, by store, category or channel. Exclude items such as gift cards or alteration charges.
- 02Shape your tiers
Qualify members by yearly spend or visits. Each tier gets its own earn rate, benefits and services.
- 03Preview the cost
See how many members land in each tier and what the rules would have cost on your past twelve months of bills.
Capabilities
What comes with Points and Tiers.
- Flexible earn rules
Base rate, category multipliers, double-points days and minimum bill values.
- Tiers with benefits
Silver, Gold, Platinum or your own names, with services and early access.
- Birthday month
An automatic voucher or bonus in the member's birthday month.
- Anniversaries
Reward the date a member joined, every year they stay.
- Fair expiry
Rolling expiry with advance reminders. Points never lapse silently.
- Returns handled
Points reverse automatically when a bill is returned or edited.
In detail
An example programme for an apparel chain
- Silver
- On joining · 1 point per ₹10 · birthday voucher ₹500
- Gold
- ₹25,000 spend in a year · 1.5 points per ₹10 · early access · free fall-and-pico
- Platinum
- ₹75,000 spend in a year · 2 points per ₹10 · private preview evenings
- Expiry
- Points expire 24 months after earning, with reminders at 30 and 7 days
Questions
Points and Tiers questions
Can different stores have different rules?
Yes. Rules can apply to all stores, a group of stores or one store, and to the website separately.
How are members told about expiry?
Members get a reminder 30 days and 7 days before any points expire, on the channels they opted into.
Can we change rules later?
Yes. Each change is a new version with a start date, and points already earned keep their original terms.
The clasp closes
Your next bill could be the start of a regular.
Connect your billing counter, set your first points rule and enrol your first member the same week. The trial is the full product for up to 5,000 members.
Your store, counter 01
Bill no. 000001 · Member enrolled
- Loyalty platform, 30 days$0.00
- Members covered5,000
- Points, tiers and rewardsIncluded
- Referral CircleIncluded
- AI Loyalty PlannerIncluded
- Card required to startNo
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